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closed Having issue saving even though ive done it right yesterday

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asked Oct 2 in General by Ryguy4201985 Handy (25 points)  
closed Nov 3 by Niko1199
Fixed the save issue. Was just an error on my end. But ran into this on another acct I was playing on testing things
closed with the note: Reason
commented Oct 3 by Ryguy4201985 Handy (25 points)  
edited Oct 3 by Ryguy4201985
Was in game on Xbox 1 after transferring yesterday. Been playing all day, pretty much is just max character 20k paragon. I switch accounts data again......why did the data delete????????????  Log in to no character but he still has 20k paragon and my stash. And gold and shards. But why did it delete the characters?
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